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NogaBet Privacy Policy

Privacy Policy


Noga Bet ("We" or “the casino”) are committed to protecting and respecting your privacy.

By entering into this agreement, you acknowledge that a legally binding agreement is concluded between, You, the end user (the "User" or "You") and Maplewood Tech Ltd., a company located at 35 Reed Drive, Redhill, England, RH1 6TA.

This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. INFORMATION WE MAY COLLECT FROM YOU


1.1 We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our site, including but not limited to your email address, telephone number and residential address. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
(b) If you contact us, we may keep a record of that correspondence.
(c) We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
(d) Details of transactions you carry out through our site and of the fulfillment of your orders.
(e) Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP ADDRESSES


2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

3. COOKIES


3.1 Cookies are small text files that may be placed on your computer by the websites you visit. They help to make the websites function effectively and provide information to the website operators.

3.2 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We automatically collect information about bets and account transactions carried out on our Website, using cookies. Some are necessary in order to provide the casino to you and others enhance and improve performance and functionality. Some are session cookies which are set only while your browser is open and others may be persistent cookies which remain after your browsing session in order to recognize you when you re-visit the website. By using this website you expressly provide your consent to the company using cookies.

3.3 It is possible for you to set your browser to stop some or all of these cookies, or even to delete cookies that have already been set by this website but some functions of this website may not operate correctly as a result.

4. WHERE WE STORE YOUR PERSONAL DATA


4.1 The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area ("EEA") and or outside of the jurisdiction where you are based. It will also be processed by staff operating outside the EEA or outside the jurisdiction where you are based who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the operation of this website, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

4.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. USES MADE OF THE INFORMATION


5.1 We use information held about you in the following ways:
(a) Setting up, re-activating, operating and managing a user’s account, including providing the services that a user requests from us;
(b) Building up personal profiles of our users;
(c) To determine the validity of user's identity and verifying activity under that name verifying the accuracy of the player’s information including disclosing a user’s information to third parties (such as financial institutions, credit reporting agencies and age verification agencies) in connection with such verification;
(d) In any announcement regarding winning results, we will use only your first name and first initial of your surname (e.g. John S). Users winning an amount deemed worthy of publicity may be required to make themselves available for any event arranged in relation to that win (the users privacy in relation to such an event, will be respected at all times).
(e) When law requires, the reporting to the proper authorities for the detection and prevention of crime. Including preventing fraud, cheating and money laundering, ensuring compliance with our terms of use, reducing credit risk and protecting sports/games integrity, which may require us to disclose a player’s information and betting and gaming history to third parties such as the relevant regulator, gaming bodies, sporting bodies, financial institutions, agencies responsible for verifying age, the police and credit reporting agencies;
(f) In providing information to a casino industry database of ‘blacklisted players’ where a player has used electronic, mechanical, robotic or other devices to automatically make playing decisions;
(g) In providing information to a third party to collect any sums of money owed to the casino by the user;
(h) Providing a user with information about promotional offers. This information will be sent only from us and will relate exclusively to our own promotions;
(i) Processing card and on-line payments in connection with our services including third parties who are part of our affiliate program;
(j) Conducting data cleansing, verification and enhancement exercises, (for example, verifying your Information against third party databases relating to 'movers', 'goneaways' and recent deaths);
(k) Any other purpose which is necessary for the performance of our contractual obligations to you;
(l) Undertaking research, conducting surveys, research analyses and obtaining feedback from users;
(m) To ensure that content from our site is presented in the most effective manner for you and for your computer;
(n) To carry out our obligations arising from any contracts entered into between you and us;
(o) To allow you to participate in interactive features of our service, when you choose to do so;
(p) To notify you about changes to our service; and
(q) To provide you with information and services that you request from us or which we feel may interest you. By providing us your details during the registration process you expressly consent to being contacted for this purpose and that in in 5.1 (h) above. If you no longer wish to receive such information, you can unsubscribe at any time by emailing support;

5.2 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

6. DISCLOSURE OF YOUR INFORMATION


6.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
6.2 We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If [CASINO NAME] or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

7. YOUR RIGHTS


7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via email.
7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. ACCESS TO INFORMATION


8.1 You may at any time request that:
(a) we provide details of the personal data we hold relating to you (and we may make a small charge for this) and;
(b) update or correct any such personal data; in accordance with applicable law.

9. CHANGES TO OUR PRIVACY POLICY


9.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

10. CONTACT


10.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our support staff.

NogaBet Online Casino Bonus Policy

This Bonus Policy applies to all promotion, special offer, gift, and/or event funds that are received in excess of standard casino payouts.

If, after reading this policy, you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our customer support team before you commence play.
We reserve the right to withhold any amount in excess of or/and including the player's original deposit from a player's withdrawal if the wagering requirement has not been fulfilled.
Unless stated otherwise, we ask that you wager a total of the purchase and bonus zero times (0) before requesting a withdrawal. If the bonus is a no-deposit bonus then we ask you to earn the amount of the bonus eighty (80) times before requesting a withdrawal. Poland, Russia, Singapore, China, Costa Rica, Netherland, Latvia, Ukraine, Turkey have to wager sixty (60) times the total of the purchase and bonus and one hundred (100) times the value of a nodeposit bonus.

Poland, Russia, Singapore, China, Costa Rica, Netherland, Latvia, Ukraine, Turkey have to wager sixty (60) times the total of the purchase and bonus and one hundred (100) times the value of a no-deposit bonus.

For the purpose of all promotions, not all games contribute to the wagering requirement. Wagers made on slots, Keno and Scratch Cards contribute 100%. All other games eg... video poker, card and table games contribute 0%.

Bonus balance cannot be used to wager in jackpot games.

If a bonus is not consumed (wagering requirements met or lost ) within 30 days the bonus or the amount left from the bonus will be canceled together with any winnings in the account.

If the account is not a real money account (as described in the general terms and conditions) you have 7 days to meet the wagering requirements before the bonus and any winnings are removed. In the event that our automatic procedures do not remove the bonus we reserve the right to remove these amounts manually at the time we realize it should have been removed.

If any funds are withdrawn whilst you have an active pending bonus the active pending bonus will be cancelled and any winnings removed from your account.

If you are not a Real Money player at the time you receive free money (no deposit bonus) the maximum amount that can be withdrawn is €/$/£100. A minimum deposit of €/£20 or $25 will be required before attempting a withdrawal. Any winnings greater than €/$/£100 will be removed at the time of a withdrawal. The maximum withdrawal will be subject to six times the Deposit amount with regards to the Welcome Pakage.

Players who wish to activate a Claimable Bonus, please note when clicking the Claim button, you also agree to the wagering requirements and Terms & Conditions as displayed to that relevant bonus.

NogaBet Online Casino reserves the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording "Irregular play" may include but is not wholly restricted to any one or more of the following types of play:

  • Placing single bets equal to or greater than 10% of the value of the bonus credited to the player account, in advance of the wager requirement for that bonus having been met
  • Using the double-up feature to increase bet values
  • Placing even money bets on Baccarat, BlackJack and Roulette

A bonus cannot be claimed if player has made a withdrawal in the last 48hrs or if the player has a balance in his account of more than €/$/£1000. NogaBet Online Casino reserves the right to block bonuses in these cases.

Please remember that withdrawals that have been won from bonuses received are not able to be reversed. Any winnings gained from reversing withdrawals will be removed.

Promotions and bonuses are there to reward our valued players – NogaBet Online Casino has a zero tolerance policy on bonus abuse and fraudulent activity. The casino reserves the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or abuse is suspected, the casino reserves the right to remove any funds from the account. In this instance, the decision of the Casino Manager is final.

We regularly send promotional emails with bonus offers. You are only eligible for the bonus if you received the email directly from us, or you are eligible to claim it from within your casino software.

While the Casino protects all personal data entrusted to us, we reserve the right to use first names and/or usernames in any Casino announcement about promotion results.

In the case that bonus money is wagered and lost, but not all wager requirements were met. The next deposit made to your account will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements.

GENERAL CASINO TERMS AND CONDITIONS

1. INTRODUCTION

1.1.    By using and/or visiting any section of nogabetcasinos.com (the "Website"); or by registering an account on the Website you agree to be bound by: the General Terms and Conditions, on this page, the Privacy Policy, any game rules, any terms and conditions of promotions, bonuses and special offers which may be found on the Website from time to time. All of the terms and conditions listed below shall together be referred to as "the Terms". Please read the Terms carefully before accepting them. If you do not agree to accept and be bound by the Terms please do not open an account or continue to use the Website. Your continued use of the Website constitutes acceptance of the Terms. The Terms will come into effect on the  16th of June 2010.

2. PARTIES

2.1.    nogabetcasinos.com is registered in accordance with the laws of Curacao. Great White Media B.V. holds the gaming licence (Licence No: 1668/JAZ) issued by the Central Government of Curaçao for NogabetCasinos.
Maplewood Tech Limited of 36 Reed Drive, Redhill, England, RH1 6TA is owned by Great White Media B.V. and processes all financial transactions.

3. CHANGES TO THE TERMS OF USE

3.1.    We may need to change the Terms for a number of reasons, including for commercial reasons, to comply with new laws or regulations or for customer service reasons. The most up-to-date Terms of Use can be accessed on the Website, and the date on which they came into force is noted. Where we make changes to the Terms of Use which we wish to notify you of, we will do so by email or by placing a notice on the Website.

4. OPENING YOUR ACCOUNT

4.1.    In order to place a bet via the Website, you will need to open a real money account on the website ("Your Account"). For various legal or commercial reasons, we do not permit accounts to be opened by, or used from, customers based or domiciled in certain jurisdictions. It is advisable to check with your local Government authority as to the legalities permitting you to play. We do not accept or take responsibility for negligence on your part with regards to this.
4.2.    Should you have trouble opening Your Account for use of the Website, You can contact Support through email at support@nogabetcasinos.com
4.3.     When you open Your Account You will be asked to provide us with personal information, including your name, date of birth, and appropriate contact details, including an address, telephone number and e-mail address ("Your Contact Details").
4.4.    You hereby acknowledge and accept that, by using the services at the Website, you may both win and lose money.
4.5.    Your Account must be registered in your own, correct, name. You may only open one account for the casino. Any other accounts which you open with us in relation to the Service and the Website shall be "Duplicate Accounts". Any Duplicate Accounts may be closed by us immediately and:
4.5.1.    all transactions made from the Duplicate Account will be made void;
4.5.2.    all stakes or deposits made using that Duplicate Account will be made void; and
4.5.3.    any returns, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account.
4.6.    If you wish to open another account, you may do so by contacting the Manager at support@nogabetcasinos.com. If a new account is opened, the old account will be closed.
4.7.    You must maintain your account and keep your details up-to-date.

5. VERIFICATION OF YOUR IDENTITY; MONEY LAUNDERING REQUIREMENTS

5.1.    You warrant that:
5.1.1.    You are not younger than:
5.1.1.1.    18 (eighteen) years; or
5.1.1.2.    any legal age at which gambling or gaming activities under the law or jurisdiction that applies to you require ("the Legal Age"); and
5.1.2.     the details supplied when opening Your Account are correct; and
5.1.3.    You are the rightful owner of the money in your Account.
5.2.    By agreeing to the Terms you authorise us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details (the "Checks").
5.3.    While we are undertaking any Checks, we may restrict you from withdrawing funds from Your Account.
5.4.    In certain circumstances we may have to contact you and ask you to provide further information to us directly in order to complete the Checks. If you do not or cannot provide us with such information then we may suspend Your Account until you have provided us with such information or permanently close Your Account.  Additionally, you will have to provide identification whenever you make a your first withdrawal.
5.5.    In the event that we are unable to verify your account within 30 days of our email request:
5.5.1.    Your Account will be closed;
5.5.2.    any winnings which you have accrued during such time will be forfeited by you and you will return to us any such funds which have been withdrawn from your Account.
5.5.3. Bets made while you were underage will be canceled, and
5.5.4. any gains you have earned during this period will be forfeited.

6. USERNAME, PASSWORD, AND CUSTOMER INFORMATION

6.1.    After opening Your Account, you must not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have lost or forgotten Your Account details you may retrieve your password by clicking on the “Forget your Password” link or contacting the Support Team.

7. DEPOSITS AND WITHDRAWALS FROM YOUR ACCOUNT

7.1.    If you wish to participate in betting or gaming using the Website, You must deposit money into Your Account which you can then use to place bets or play games.
7.2.    Deposits to and withdrawals from an Account may be made through various payment providers that may change from time to time. Procedures, terms, and conditions vary between payment providers. We do not accept cash funds sent to us.
7.3.    By depositing money you agree not to make any charge-backs, reversals or otherwise cancel any deposits into Your Account, and agree to refund and compensate us for unpaid deposits.
7.4.    Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking insurance system. Additionally any money deposited with us in your Account will not earn any interest. If a player doesn't play between his deposit and withdrawal, the fees of 20% will be applied to the withdrawal.
7.5.    We may at any time set off any positive balance on Your Account against any amount you owe to us when we re-settle any bets or wagers pursuant to Duplicate Accounts, Collusion, Cheating, Fraud and Criminal Activity or Errors.
7.6.    You are responsible for reporting your winnings and losses to your local tax or other authorities.
7.7.    You may request withdrawal of funds from Your Account at any time provided that:
7.7.1.    all payments made into Your Account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled;
7.7.2.    any Checks referred to in paragraph 5 above have been completed.
7.8.    Once we have approved your withdrawal you must give us sufficient information as to how the funds should be transferred to you. We will attempt to accommodate your request regarding the payment method and currency of your withdrawal. This, however, cannot be guaranteed.

7.9.    We reserve the right to charge a fee amounting to our own costs (including the cost of the deposits) for withdrawals of funds that have not been put into play.

 7.10.1. Players who register with nogabetcasinos.com must deposit from an account that is registered in their own name.

 7.10.2. All cards registered on your casino account must be registered in your country of residence.

 7.10.3. We do not accept 3rd party deposits, ie. a friend, relative, partner, husband or wife.

 7.10.4. If bank transfer is required to refund the money to the rightful owner, all bank charges will be borne by the receiver.

 7.10.5. In case of Mastercard deposits where refunds are not possible, the card owner must sign a "credit card verification form" and submit identification documents for verification purposes.

 7.10.6. If we discover during our routine security checks that there are discrepancies with regards to the above listed points, all casino winnings will be forfeited and credited to the casino. This will result in permanent account closure.

8. PLACING A BET OR GAMING

8.1.    All transactions will be concluded in the language from which you placed your transaction.
8.2.     It is your responsibility to ensure that the details of any transaction are correct.
8.3.    You can access your transaction history on the Website.
8.4.    We reserve the right to refuse the whole or part of any transaction requested by you at any time in our sole discretion. No transaction is accepted by us until we have confirmed to you that it has been accepted. If you do not receive a confirmation that your transaction has been accepted, you should contact Support.

8.5     All no deposit bonuses, are subject to a max cashout of €/$/£100 if winnings want to be withdrawn.

8.6.    Once your bet is confirmed, you cannot cancel the transaction without our written consent.

8.7. Any winnings won over the equivalent of €/$/£2000 will be paid out at a maximum of €/$/£2000 per week.

8.8. NogaBet Online Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. The wording "Irregular play" may include but is not wholly restricted to any one or more of the following types of play:

o Using the double-up feature to increase bet values

o Placing even money bets on Baccarat, BlackJack and Roulette

9. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY

9.1.    The following activities as not allowed and constitute a material breach of the Terms:
•    colluding with other third parties;
•    using unfair advantage or influence (commonly known as cheating), including the exploitation of a fault, loophole or error in our software, the use of automated players (sometimes known as 'bots'); or the exploitation of an 'error';
•    undertaking fraudulent activities to your advantage, including the use of a stolen, cloned or otherwise unauthorised credit or debit card, as a source of funds;
•    taking part in any criminal activities including money laundering and any offence with criminal repercussions.
9.2.    We will take all reasonable steps to prevent such activities; detect them and the relevant players; and deal with the relevant players appropriately. We will not be liable for any loss or damage which you or any other player may incur as a result of collusive, fraudulent or otherwise illegal activity, or cheating, and any action we take in respect of the same will be at our sole discretion.
9.3.    If you suspect a person is colluding, cheating or undertaking a fraudulent activity, you shall as soon as reasonably practicable report it to us by e-mailing us.
9.4.    We reserve the right to inform relevant authorities, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you agree to cooperate fully with us to investigate any such activity.
9.5    If there is evidence to suggest that there is more than one active account at the Casino linked via household address, email address, IP-address, player computer, credit card number/s, and/or environments where computers are shared. Should linked accounts be detected, the Casino reserves the right to have one or all linked accounts closed and any winnings or bonuses removed.

10. OTHER PROHIBITED ACTIVITES

10.1.    You should not use the Website for any purpose which is considered to be defamatory, abusive, obscene, racist, sexist, discriminatory, or offensive, including during using the chat function of the Website. You must not use any abusive or aggressive language or images; swear, threaten, harass or abuse any other person, including other users, or behave in such a manner towards any Company staff used to provide the Website or Support.
10.2.    You shall not corrupt the Website, flood the Website with information so as to cause the Website to not function, nor use any features which may affect the function of the Website in any way for example (but not limited to) releasing or propagating viruses, worms, logic bombs or similar. Any multiple submissions or "spam" are strictly prohibited. You must not interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Website.
10.3.    You shall use the Website for personal entertainment only and shall not be allowed to reproduce the Website or any part of it in any form whatsoever without our express consent.
10.4.    You must not attempt to gain unauthorised access to the Website, the servers on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or similar. When breaching this provision we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
10.5.    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of the Website or to Your downloading of any material posted on such Website, or on any website linked to the Website.

11. CLOSURE AND TERMINATION BY US

11.1.    If Your Account has not had a transaction for Thirty (30) Days (“an Inactive Account”) then then we will remove the balance of Your Account and suspend your account. Should you contact us, your balance and account will be restored. If your account is Inactive for Ninety (90) days, the account will be permanently closed.
11.2.    Your Inactive Account will be terminated with written notice (or attempted notice) using your contact details.

12. ALTERATION OF THE WEBSITE

12.1.    We may, in our absolute discretion, alter or amend any product offered via the Website at any time for the purpose of maintaining the Website.  

13. IT FAILURE

13.1.    Where unexpected system flaws, faults or errors occur in the software or hardware which we use to provide the Website we will take immediate steps to remedy the problem. We do not accept any liability for IT failures which are caused by your equipment used to access the Website or faults which relate to your internet service provider.

14. ERRORS OR OMISSIONS

14.1.    A number of circumstances may arise where a bet is accepted, or a payment is made, by us in Error. Nogabet reserves the right to cancel any bet made on obviously incorrect odds, switched odds (where odds were listed against the wrong teams) or a bet made after an event has started if that event is not available for live betting. Nogabet reserves the right to refuse, restrict, cancel or limit any bet.. Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss including loss of winnings that results from any Error by us or an error by you. You will forfeit any winnings/losses that result from any such Error.

15. EXCLUSION OF OUR LIABILITY

15.1.    Your access to and use of the products offered via the Website, is at your sole option, discretion and risk.
15.2.    We will provide the Website with reasonable skill and care and substantially as described in the Terms. We do not make any other promises or warranties the Website, or the products offered via the Website, and hereby exclude (to the extent permitted by law) all implied warranties in respect of the same.
15.3.    We shall not be liable to You in contract, tort (including negligence) or otherwise for any business losses, including but not limited to loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not currently foreseeable by us arising out of the Terms or Your use of the Website.

16. BREACH OF THE TERMS OF USE

16.1.     You shall compensate us in full for any claims, liabilities, costs, expenses (including legal fees) and any other charges that may arise as a result of your breach of the Terms.
16.2.    Where you are in material breach of the Terms, we reserve the right, but shall not be required, to:
16.2.1.    Provide you with notice (using Your Contact Details) that you are in breach requiring you to stop the relevant act or failure to act,
16.2.2.    suspend your Account so that you are unable to place bets or play games on the Website,
16.2.3.     close Your Account with or without prior notice from us.
16.2.4.    recover from Your Account the amount of any pay-outs, bonuses or winnings which have been affected by any material breach.
16.3.    We have the right to disable any user identification code or password if in our reasonable opinion you have failed to comply with any of the provisions of the Terms.

17. INTELLECTUAL PROPERTY RIGHTS

17.1.    All website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material contained within the Website are subject to copyright and other proprietary rights which are either owned by us or used under licence from third party rights owners. To the extent that any material contained on the Website may be downloaded or printed then such material may be downloaded to a single personal computer only and hard copy portions may be printed solely for your own personal and non-commercial use.
17.2.     Under no circumstances shall the use of the Website grant to any user any interest in any intellectual property rights (for example copyright, know-how or trade marks) owned by us or by any third party whatsoever.
17.3.    No rights whatsoever are granted to use or reproduce any trade names, trade marks or logos which appear on the Website except as specifically permitted in accordance with the Terms.

18. YOUR PERSONAL INFORMATION

18.1.    We are required by law to comply with data protection requirements in the way in which we use any personal information collected from you in your use of the Website. We therefore take very seriously our obligations in relation to the way in which we use your personal information.
18.2.    By providing us with the information, you consent to our processing your personal Information for the purposes set out in the Term, for operating the Website or to comply with a legal or regulatory obligation.
18.3.    As a policy the Company will not disclose any personal information to anyone other than those employees that need access to your data to provide you with a service.
18.4.    We will retain copies of any communications that you send to us (including copies of any emails) in order to maintain accurate records of the information that we have received from you.

19. USE OF COOKIES ON THE WEBSITE

19.1.    The Website uses 'cookies' to assist the functionality of the Website. A cookie is a small file of text which is downloaded onto your computer when you access the Website and it allows us to recognise when you come back to the Website. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of the Website.

20. COMPLAINTS AND NOTICES

20.1.    If You wish to make a complaint regarding the Website, a first step should be to, soon as reasonably possible, contact Customer Services.
20.2.    In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.
20.3.    You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation. “Hand History” and “Game Chat” features of the Software are not considered the definitive history in any game or service.
20.4.    When we wish to contact you regarding such a dispute, we will do so by using any of Your Contact Details.

21. INTERPRETATION

21.1.    The original text of the Terms is in English and any interpretation of them will be based on the original English text. If the Terms or any documents or notices related to them are translated into any other language, the original English version will prevail.

22. TRANSFER OF RIGHTS AND OBLIGATIONS

22.1.    We reserve the right to transfer, assign, sublicense or pledge the Terms, in whole or in part, to any person, provided that any such assignment will be on the same terms or terms that are no less advantageous to You.

23. EVENTS OUTSIDE OUR CONTROL

23.1.     We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms of Use that is caused by events outside our reasonable control, including, without limitation, acts of God, war, civil commotion, interruption in public communications networks or services, industrial dispute or DDOS-attacks and similar Internet attacks having an adverse effect ("Force Majeure"). Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.

24. WAIVER

24.1.    If we fail to insist upon strict performance of any of your obligations or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
24.2.    A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of the provisions of the Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with above.

25. SEVERABILITY

25.1.    If any of the Terms are determined to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Our original intent.

26. LAW AND JURISDICTION

26.1.    Conditions of use are governed by and construed under the laws of the Netherlands Antilles. The courts of the Netherlands Antilles have exclusive jurisdiction in respect of any claim, dispute or difference concerning the Agreement and all matters arising from the use of the Site or services.

27. LINKS

27.1.    Where we provide hyperlinks to other websites, we do so for information purposes only. You use any such links at your own risk and we accept no responsibility for the content or use of such websites, or for the information contained on them.

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